Who we are
EnsembleHub is a service of M-Producties (Merijn Dijkstra), Tulpstraat 8, 4101GL Culemborg, the Netherlands, Chamber of Commerce 30249432. Where these terms say "we", they mean M-Producties.
Terms of service
EnsembleHub is a focused rehearsal-prep tool. Below you can read the terms for use, copyright, subscriptions, cancellation, and liability, and the data processing agreement for organizers. Version of 26 September 2026.
Use of the service
EnsembleHub is intended for lawful use in organizing rehearsal prep and sharing rehearsal information with invited ensemble members. You are responsible for how you use your account and the content you upload.
User content and rights
You are responsible for the material you upload or share. You warrant that you hold all necessary rights, licences, and permissions for that material, including copyright in sheet music, lyrics, and sound recordings. For every file you upload, we ask you to confirm this explicitly. We record that confirmation: who, which file, when, and under which version of these terms. You indemnify us against any third-party claims, including from rightsholders and collective management organizations, arising from material you upload or share, and you reimburse the reasonable costs associated with such claims.
Sheet music and the FEMU licence
Copying sheet music and giving copies to your members requires permission from the rightsholder. For choirs and orchestras in the Netherlands, FEMU offers a licence for additional copying of sheet music (https://femu.nl/gebruiker/). Under conditions, it allows a choir or orchestra to copy sheet music from the FEMU repertoire and to give copies to its own members, including electronically. Conditions of that licence include: an original copy has been bought for every member, every electronic copy carries a stamp with the name of the choir or orchestra, and hired or borrowed sheet music may not be copied. The licence covers only the FEMU repertoire and only the Netherlands; for other sheet music you need permission from the publisher. EnsembleHub is not a party to that licence and does not check whether you have it. Do not upload hired or borrowed sheet music.
EnsembleHub's role (neutral service)
EnsembleHub stores and shares material solely on your instruction, within your private ensemble, and visible only to the members you invite yourself. We do not select, edit, or promote this material and do not monitor it; we only look at material when someone reports it to us. EnsembleHub is not a sheet music library and does not provide repertoire itself.
Notices about material
Anyone who believes illegal material is available via EnsembleHub, for example a copyright infringement, can report it at copyright@ensemblehub.nl. What a notice must contain is on our Copyright notices page. We acknowledge receipt, and a person reviews the notice carefully; we do not use automated means or filters for this. If the notice is sufficiently substantiated, we promptly remove the material or disable access to it. The user who uploaded it then receives a statement of reasons by email: what we did, why, on what grounds, and how to object. The notifier is told our decision.
Objecting to a decision
If you disagree with a decision about material or your account, as uploader or as notifier, reply to our email or write to copyright@ensemblehub.nl with the reference. Explain why you disagree; if you have permission or a licence, include what shows this. A person reviews the objection again, without automated means, and tells you the outcome. If the objection is justified, we restore removed material. You can also always go to court.
Repeated infringement
If within twelve months we have to remove material from the same user two or more times after a justified notice, we may block file uploads for that user. In serious or deliberate cases we may terminate the account. We take into account the number of justified notices, their share of everything the user uploads, the seriousness of the infringement, and whether it appears deliberate. We warn about this at the first removal. We explain a block by email, and you can object to it as described above.
Subscription and payment
EnsembleHub offers free and paid subscriptions. Paid subscriptions come in a monthly and an annual variant: a monthly plan renews automatically each month, an annual plan each year. Payment is processed via Mollie in both cases. You will receive an invoice by email after each successful payment.
Free trial
Paid subscriptions start with a free 30-day trial, unless a longer period is stated with your offer. During the trial you can cancel at no cost; you are only charged for the first time after the trial ends. If you do not cancel during the trial, the subscription automatically converts to a paid period.
Cancellation
You may cancel your subscription at any time via the account portal. Cancellation takes effect at the end of the current billing period. No refunds are issued for periods already paid. You retain access to all paid features until the end of the billing period.
Data retention and deletion
Cancelling stops your paid subscription. Your ensemble stays and continues on the free plan, with your data intact. If you want everything deleted, do so yourself via Settings → delete ensemble. From that moment your data is retained for 30 days so we can restore it on request. After that it is permanently deleted, including uploaded files. Invoices and payment data are retained for 7 years in accordance with legal requirements.
Consumer rights (Dutch "Wet van Dam")
For consumers and associations: after an initial contract period (monthly or annual), the subscription can be cancelled monthly with a notice period of no more than one month. This follows from the Dutch "Wet van Dam" and takes precedence over any conflicting provisions in these terms.
Availability
We do our best to keep the service available and reliable, but we do not guarantee uptime at this stage. Maintenance, updates, or outages may cause temporary interruptions. We aim to announce planned maintenance in advance where possible.
Changes to these terms
We may change these terms and our pricing. We announce important changes in advance, for example by email or in the app. Before you upload a file again after a change, we ask you to accept the new terms explicitly. Continuing to use the service after a change takes effect counts as acceptance. If you do not agree with a change, you can cancel your subscription under the cancellation rules above.
Liability
EnsembleHub is a rehearsal planning tool. We are not liable for indirect damages, lost revenue, or data loss arising from use of the service. Our total liability is in all cases limited to the amount you paid in the three months preceding the event giving rise to the claim.
Governing law
These terms are governed by Dutch law. Disputes will be submitted to the competent court of the District Court of Gelderland, Arnhem location, unless mandatory law designates a different court.
Data processing agreement for organizers
1. Roles
For the personal data of members and co-organizers that you add to or invite into your ensemble, you (or the association on whose behalf you manage the ensemble) are the controller and we are the processor. For your own account, payments, security, and our log, we are the controller ourselves; see the privacy statement. This section is the data processing agreement within the meaning of Article 28(3) GDPR. You enter into it electronically by accepting these terms.
2. Subject matter, duration, nature, and purpose
We process the data to make rehearsal preparation possible: inviting members, sharing rehearsals and materials with them, showing attendance and opened materials, and sending emails about this. Processing lasts as long as your ensemble exists, plus the retention periods in section 8.
3. Types of data and data subjects
Data subjects are the members and co-organizers of your ensemble. The data are name, email address, role, sign-ups and cancellations for rehearsals, which materials someone opened and when someone last visited, plus whatever you put into rehearsals and materials yourself.
4. Instructions and confidentiality
We process the data only to provide the service as described here, following the instructions you give through EnsembleHub's features and settings. If the law requires us to process it otherwise, we tell you in advance unless the law prohibits that. We tell you immediately if, in our view, an instruction infringes the GDPR. The data are stored within the European Union. For security and customer support, Brevo may engage parties outside the EU; such transfers are covered by the European Commission's Standard Contractual Clauses or the EU-U.S. Data Privacy Framework. Anyone at our side with access to the data is bound to confidentiality.
5. Security
We take appropriate technical and organizational measures (Article 32 GDPR), including: encrypted connections, access to an ensemble only for the members you invite, files reachable only through temporary links, encrypted backups, timely security updates, and a log of actions.
6. Sub-processors
You give general authorization for these sub-processors: Hetzner Online GmbH (Germany) for hosting, database, files, and backups, and Brevo SAS (France) for sending email. We announce a new or different sub-processor in advance by email or in the app; you can object and, if needed, cancel your subscription. We impose the same obligations on sub-processors as set out in this section.
7. Assistance and data breaches
In EnsembleHub you can view and export members' data yourself, and remove members. Where that is not possible, we help you with data subject requests and with your obligations under Articles 32 to 36 GDPR. If we discover a personal data breach affecting your members, we inform you without undue delay, with what we know about its nature, consequences, and the measures taken.
8. End of processing
If you delete your ensemble, we permanently erase the data after 30 days; until then we can restore it at your request. It may then remain in encrypted backups for up to 90 days. If you want to keep the data, export it before deleting.
9. Information and audits
At your request we provide the information needed to demonstrate that we meet these obligations, and we cooperate with an audit by you or an auditor you appoint, after reasonable notice.
Contact and point of contact
For questions about your subscription, cancellation, or a dispute, contact admin@m-producties.nl. We aim to resolve complaints through mutual agreement first. This address is also our single point of contact for users and for authorities within the meaning of Articles 11 and 12 of the Digital Services Act; you can write to us in Dutch or English. Send copyright notices to copyright@ensemblehub.nl.